STAR USA
Charleston, WV · Federal Credit Union · Chartered in WV
Who can join
Employer / occupational group
Members
13,708
Net Worth Ratio
10.16%
min. 7% = Well Capitalized
Credit unions are exempt from CRA. The Community Reinvestment Act applies only to FDIC-insured banks and thrifts. Credit unions are regulated by NCUA and evaluated under a separate safety and soundness framework.
At a Glance
Total Assets
$158.0M
Peer Group 5
Members
13,708
as of latest quarter
Net Worth Ratio
10.16%
Well Capitalized
Institution Profile
NCUAWebsite
Phone
Address
Chartered
Branch Locations
Membership Eligibility
Financial Snapshot
Total Assets
$158.0M
Total Shares
$132.2M
Total Loans
$107.9M
Net Income
$67K
Net Worth Ratio
10.16%
≥7% = Well Capitalized
Members
13,708
Return on Assets
0.04%
annualized · >0.5% healthy
Delinquency Rate (60d+)
0.70%
$759K
Loan-to-share ratio: 81.6%· healthy range 60–80%
Branch Locations
NCUAStar USA - Main Office
1 Cantley Dr, Charleston, WV, 25314-1089
M-F 9-5 Sat 9-1
Beckley Office
3871 Robert C Byrd Dr, Beckley, WV, 25801-2964
M-F 9-5
Huntington
607 3rd Ave, Huntington, WV, 25701-1308
M-F 9-5 S 9-1
Huntington VA
1540 Spring Valley Dr, Huntington, WV, 25704-9501
M-F 9-noon 1-3
Teays Valley
3955 Teays Valley Rd, Hurricane, WV, 25526-9604
M-F 9-5
Summersville Office
5201 Webster Rd, Summersville, WV, 26651-1987
M-F 10-5
Mortgage Lending (HMDA)
| Year | Applications | Originated | Denials | Orig. Rate | Denial Rate |
|---|---|---|---|---|---|
| 2023 | 262 | 80 | 27 | 30.5% | 10.3% |
| 2022 | 478 | 152 | 54 | 31.8% | 11.3% |
| 2021 | 315 | 140 | 39 | 44.4% | 12.4% |
Consumer Complaints
No CFPB complaint data available for this credit union.
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<a href="https://bankscorer.com/credit-union/star-usa" target="_blank" rel="noopener">View STAR USA on Bank Scorer</a>Data sourced from NCUA 5300 Call Report and branch data. Updated quarterly.