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PIONEER VALLEY

Springfield, MA · Federal Credit Union · Chartered in MA

LICUWell Capitalized

Who can join

Community — open geographic area

Charter #24443Est. 1923RSSD: 426691

Members

11,570

Net Worth Ratio

11.61%

min. 7% = Well Capitalized

Credit unions are exempt from CRA. The Community Reinvestment Act applies only to FDIC-insured banks and thrifts. Credit unions are regulated by NCUA and evaluated under a separate safety and soundness framework.

At a Glance

Total Assets

$164.9M

Peer Group 5

Members

11,570

as of latest quarter

Net Worth Ratio

11.61%

Well Capitalized

Institution Profile

NCUA

Address

246 Brookdale Dr, Springfield, MA 01104

Chartered

1923

Branch Locations

5 locations

Membership Eligibility

Community — open geographic area

Financial Snapshot

As of Q1 2026NCUA 5300 Call Report

Total Assets

$164.9M

Total Shares

$142.3M

Total Loans

$123.9M

Net Worth Ratio

11.61%

≥7% = Well Capitalized

Members

11,570

Delinquency Rate (60d+)

0.16%

$200K

Loan-to-share ratio: 87.0%· healthy range 60–80%

Branch Locations

NCUA

Corporate Office

189 Brookdale Dr, Springfield, MA, 01104

Monday To Friday 8.am to 5pm

Main

East Springfield Branch

246 Brookdale Dr, Springfield, MA, 01104

Monday: 9:00am-4:00pm Tuesday: 9:00am-4:00pm Wednesday: 9:00am-4:00pm Thursday: 8:00am-5:00pm Friday: 9:00am-4:00pm Saturday 9:00am-12:00pm

ATMDrive-thru

Baystate Branch

2 Medical Center Dr, Springfield, MA, 01107

Monday: 9:00am-4:00pm Tuesday: 9:00am-4:00pm Wednesday: 9:00am-4:00pm Thursday: 7:00am-4:00pm Friday: 9:00am-4:00pm

ATM

Savage Arms Branch

100 Springdale Rd, Westfield, MA, 01085-1987

Tues, Thurs, and Fri 12:00pm to 4:00pm

Sixteen Acres Branch

1954 Wilbraham Rd, Springfield, MA, 01129-1823

Monday to Wednesday 9:00 am to 4:00 pmThursday to Friday 8:00 am to 5:00pmSaturday 9:00am to 1:00pm

ATMDrive-thru

Mortgage Lending (HMDA)

CFPB HMDA

Credit unions that originate mortgages report Home Mortgage Disclosure Act (HMDA) data to the CFPB. This data covers application volumes, approvals, denials, and borrower demographics.

Consumer Complaints

CFPB / NCUA

No CFPB complaint data available for this credit union.

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Data sourced from NCUA 5300 Call Report and branch data. Updated quarterly.