PNC BANK, NATIONAL ASSOCIATION
WILMINGTON, DE · Supervised by OCC (Office of the Comptroller of the Currency)
At a Glance
Community Lending (CRA)
Satisfactory
Meets federal requirements for community lending
Consumer Complaints (12 mo)
98
0.17 per $B assets · filed with CFPB
Financial Health
Adequate
ROA 1.32%
Institution Profile
FDIC BankFindWebsite
Address
County
Established
Total Assets
Community Reinvestment Rating
CRA / FFIECFederal regulators examine banks to ensure they lend and invest in the communities they serve, especially low- and moderate-income areas.
Overall Rating
Meets federal requirements for community lending
Exam Date
Exam Type
Regulator
Financial Snapshot
Total Assets
$567.9B
Total Deposits
$441.5B
Net Loans
$342.4B
Net Income
$1.9B
ROA
1.32%
ROE
12.59%
Risk-Based Capital
13.34%
Regulatory minimum: 8%
Peer Comparison
Large banksCompared to the peer-bank Large peer group (same asset tier).
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Branch Footprint
Total Branches
2,316
Branch Deposits
$432.5B
1-Year Change
-24
5-year net change: -9 branches
Mortgage Lending
| Year | Applications | Orig. Rate | Denial Rate |
|---|---|---|---|
| 2024 | 111,589 | 50.93% | 28.92% |
| 2023 | 128,990 | 51.87% | 27.16% |
| 2022 | 193,209 | 55.85% | 23.92% |
| 2021 | 165,985 | 57.16% | 20.24% |
| 2020 | 163,757 | 55.75% | 20.75% |
| 2019 | 154,311 | 59.32% | 20.06% |
| 2018 | 149,970 | 56.17% | 24.16% |
2024 national avg denial rate: 23.75% · above-average shown in red
Last 12 Months
98
All Time
657
Monetary Relief
15.1%
Untimely Response
0%
Most common complaint type: Checking or savings account· 0.17 per $B assets (12m)
Monthly Complaints (last 24 months)
| Month | Complaints | With Monetary Relief |
|---|---|---|
| July 2024 | 0 | 0 |
| August 2024 | 0 | 0 |
| September 2024 | 0 | 0 |
| October 2024 | 10 | 2 |
| November 2024 | 0 | 0 |
| December 2024 | 0 | 0 |
| January 2025 | 0 | 0 |
| February 2025 | 0 | 0 |
| March 2025 | 0 | 0 |
| April 2025 | 0 | 0 |
| May 2025 | 0 | 0 |
| June 2025 | 0 | 0 |
| July 2025 | 0 | 0 |
| August 2025 | 0 | 0 |
| September 2025 | 1 | 0 |
| October 2025 | 8 | 0 |
| November 2025 | 6 | 0 |
| December 2025 | 7 | 0 |
| January 2026 | 2 | 1 |
| February 2026 | 1 | 0 |
| March 2026 | 10 | 2 |
| April 2026 | 27 | 2 |
| May 2026 | 19 | 0 |
| June 2026 | 17 | 0 |
Data through Jun 2026. Zero-height bars indicate months with no complaints on record.
This is the only examination on record for this bank.
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