🏦Bank Scorer

KEYBANK NATIONAL ASSOCIATION

CLEVELAND, OH · Supervised by OCC (Office of the Comptroller of the Currency)

Est. 1849FDIC #17,534
Part ofKeyCorp→ View all charters
Outstanding Same

Current rating · Exam: April 2023

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At a Glance

Community Lending (CRA)

Outstanding

Exceeds federal requirements for lending in low- and moderate-income communities

Consumer Complaints (12 mo)

27

0.15 per $B assets · filed with CFPB

Financial Health

Adequate

ROA 1.27%

Institution Profile

FDIC BankFind

Address

127 Public Sq, CLEVELAND, OH

County

Cuyahoga County

Established

January 1, 1849

Total Assets

$186.0B(latest call report)

Community Reinvestment Rating

CRA / FFIEC

Federal regulators examine banks to ensure they lend and invest in the communities they serve, especially low- and moderate-income areas.

Overall Rating

Outstanding

Exceeds federal requirements for lending in low- and moderate-income communities

Exam Date

April 3, 2023

Exam Type

Large Bank

Regulator

OCC (Office of the Comptroller of the Currency)
What is a CRA rating? →
Estimated next exam:Overdue(based on asset size)
Download Evaluation Report (PDF)

Financial Snapshot

As of Q1 2026Call Report / FDIC

Total Assets

$186.0B

Total Deposits

$153.3B

Net Loans

$108.8B

Net Income

$581M

ROA

1.27%

ROE

12.27%

Risk-Based Capital

14.37%

Regulatory minimum: 8%

Peer Comparison

Large banks

Compared to the peer-bank Large peer group (same asset tier).

Complaints / $B0.15Peer avg: 0.83▲ Above avg

Unlock peer list → See which specific banks are in this peer group.

Branch Footprint

FDIC SOD 2025

Total Branches

955

Branch Deposits

$152.0B

1-Year Change

-8

5-year net change: -144 branches

Mortgage Lending

CFPB HMDA
YearApplicationsOrig. RateDenial Rate
202415,83952.09%30.74%
202323,24451.01%30.68%
202253,53564.12%19.06%
202175,78569.1%13.89%
202069,17961.48%17.70%
201962,51358.8%20.67%
201863,16556.73%23.72%

2024 national avg denial rate: 23.75% · above-average shown in red

Consumer Complaints

CFPB · through May 2026

Last 12 Months

27

All Time

185

Monetary Relief

18.4%

Untimely Response

0.5%

Most common complaint type: Checking or savings account· 0.15 per $B assets (12m)

Monthly Complaints (last 24 months)

MonthComplaintsWith Monetary Relief
June 202400
July 202400
August 202400
September 202400
October 202411
November 202400
December 202400
January 202500
February 202500
March 202500
April 202500
May 202500
June 202500
July 202500
August 202500
September 202500
October 202500
November 202500
December 202522
January 202610
February 202600
March 202652
April 202680
May 2026112

Data through May 2026. Zero-height bars indicate months with no complaints on record.

Rating History

CRA / FFIEC

Rating Trend

→ Stable

Based on last 3 exams

9 previous ratings locked — dating back to 1990

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Rating Over Time

🔒 Locked
OutstandingSatisfactoryNeeds to ImproveSubst. Noncompliance

Exam dates and details are paywalled

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